It is very easy to accidentally surprise someone with vision impairment. To avoid an inadvertent shock, I make sure I make some noise as I approach them – footsteps, humming, conversing with someone else. I greet the person by name so they know they are being addressed and to give them a chance to recognize a familiar voice. If I sense doubt, I identify myself before starting a conversation to make sure they know who they are talking to. Typically, people like to be as independent as possible. So I don’t assume they need help. I ask if they would like my help or how I may be of help. (Of course, if safety is an issue, I may have to break this last suggestion.)
